FAQs

Q: When should I expect my order?

A: Orders typically ship within 24 hours of when it was placed. As far as speed of the delivery; most orders sent to North America, Europe, and Australia arrive to our customers within 2-7 days depending on their location.

Q: How do I check the status of my order?

A: You should receive an email from Shipstation.com with your tracking information. If you do not receive this email you can contact us directly and we can get you the tracking number.

Q: Why is a product not available in my preferred game system?

A: If we don’t publish in multiple game systems it’s because we feel conversion and production costs are too high to make the product profitable, or there is already a product that fills that niche in that game system.